Lecture+14-Intelligibility+and+miscommunication+I

Lecture+14-Intelligibility+and+miscommunication+I -...

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Unformatted text preview: Intelligibility and Miscommunication I 5/19/14 2 Degrees of understanding Definition: Test: Intelligibility word/utterance Repeat what was recognition said; write down what was said Comprehensibility word/utterance Paraphrase what meaning was said; answer question Interpretability meaning intent Explain what the behind word/ speaker meant utterance 3 Degrees of understanding: examples   A: Kindly be prepared to depart by 1500 hours.   B: So you want me to be ready to leave at 3:00 p.m.? 4 Degrees of understanding: examples   A: Her family name is Vogeler. [some outside noise when the last word was spoken]   B: Is that spelled V-­‐O-­‐G-­‐E-­‐L?   A: No. Vogeler. V-­‐O-­‐G-­‐E-­‐L-­‐E-­‐R.   B: Oh, Vogeler. 5 Degrees of understanding: examples   [on the phone]   A: Hello, is Sally there?   B: One moment please. 6 Research findings 1)  Native English speakers are often not intelligible to fluent non-­‐native English users 2)  Native English speakers are not better than non-­‐native users in understanding varieties of English different from their own 3)  Understanding varieties of English different from your own entails experience interacting with those who use such varieties (Kachru & Smith, 2008, p. 59) 7 Is intelligibility always necessary?   The spread of English means that we have to work to make our English language intelligible to others   Does every user of English need to be intelligible (at all times) to every other English user? 8 Miscommunication When the speakers…   have different L1s   have the same L1   have different norms for appropriateness, politeness, directness, etc.   make assumptions based on their own worldview   have negative attitudes that affect how well they listen 9 Miscommunication When the language…   Is vague or ambiguous   Is complex (grammar, syntax)   Is pronounced differently   Conceptualizes/categorizes the world differently   (linguistic relativity) 10 Miscommunication: example   Doctor: This is for you M., isn’t it?   Patient: Yeah M. B.’s my name.   Doctor: How long have I known you, B.?   Patient: (pause) My name?   Doctor: (pause) How long (pause) how long do I know you for how many years?   Patient: Oh (pause) 9 years (pause) I come to this country in er (pause) 1990 (cited in Piller, p. 153) 11 Miscommunication: example I: A: I: A: I: A: I: A: I: A: I: A: I: A: I: A: I: Did you ever tell anyone that you are an American citizen? Ye:s (.) No no: Me? No Did you ever tell anyone that you a:r:e American? Yeah (.) I wan’ to come yeah American I’m so-­‐ what did you say? (.) Li:s:ten to me (.) Did you (.) Yeah TELL someone (.) Did you say to someone I am American citizen? Yeah yeah yeah I-­‐ I am American citizen (laughing voice and laughing) Mr. Chan did you ever lie and tell someone that you are American citizen? Na::: No Mr. Chan (.) OK listen, did YOU ever say to someone (.) Did you TELL someone I am American? Did you ever say that? (.) Are you American citizen? No No No Did you lie and did you TELL someone that you ARE American? No OK (Baptiste & Seig, 2007) 12 English for specific purposes (ESP)   Functions and use of English in very particular contexts   Heavily script-­‐orientated and rule driven   Business English   English for medical professionals   English for tourism   Aviation English 13 English for Specific Purposes (ESP) https:// www.you tube.co m/ watch? v=z78V_ oo21Kc 14 Language of Aviation   Between flight attendants   Between flight attendants and passengers   Between pilots and ATC (air traffic control)   information about weather, traffic, etc.   instructions about altitudes, speed, routes   clearance for landing and take-­‐off 15 Language of Aviation   Frequently involves various English varieties in multilingual environments   1950: English as the language of air traffic control   … but it’s still not the “mandatory (and sole) official language in ATC” (Tajima, p. 453) 16 Language of Aviation http://www.relta.org/about/icao-­‐requirements 17 Language of Aviation http:// www.euroc ontrol.int/ services/ english-­‐ language-­‐ proficiency-­‐ aeronautica l-­‐ communica tion-­‐elpac http://www.macmillanenglish.com/aviationenglish/aviation-­‐english-­‐icao-­‐scale.pdf 18 Aviation English   Is not just “simplified English”   Native English speakers aren’t necessarily the best users of Aviation English (Tajima) OVER My transmission has ended and I expect a response from you WILCO I understand your message and will comply with it ROGER I have received all of your last transmission WORDS Communication is difficult – please send every word twice TWICE http://angelesflying.com/commsguide.html#q3 19 Aviation English http://angelesflying.com/commsguide.html#q3 ...
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