Midterm Study Guide hrt 480 - HRT 480 Midterm#1 1 Jason Rotter the interview subject for this chapter works for Four Winds Interactive a company

Midterm Study Guide hrt 480 - HRT 480 Midterm#1 1 Jason...

This preview shows page 1 - 3 out of 15 pages.

HRT 480 Midterm #11.Jason Rotter, the interview subject for this chapter, works for Four Winds Interactive, a company specializing in:a.blogs for the hospitality industryb.wireless network systems for the hospitality industryc.digital signage for the hospitality industry (p.1)d.registration software for the hospitality industry2.The general manager of a hospitality location has to be familiar with which of the following IT issues?3.The Director of Sales and Marketing of a hospitality location has to be familiar with which of the following IT issues?4.The Food and Beverage Director of a hospitality location has to be familiar with which of the following IT issues?5.CRM stands for:a.Computer Resource Managementb.Customer Relationship Management c.Consumer Reservation Managementd.Computer Renewal Management6.PMS stands for:7.IT tends to rank among the _________ expense categories of most firms.8.IT stands for:
9.All of the following are reasons that the IT wave in the hospitality industry will continue except:a.The IT firms are beginning to purchase the hospitality firms.b.The pace of change and technological advances continues to grow at alarming rates.(p7. Line 6)c.The technological demands of guests continue to rise. (p.7. Line 7)d.Labor issues continue to plague the industry.(p7. Line 10)10.Business leaders must now be able to serve as ____________ (meaning people who can cross multiple disciplines or areas of knowledge).11.The term for all of the primary and support activities of the firm required to produce products and services that generate revenues and drive profits is:

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture