Jentz 11e-IM-Ch19 - Chapter19 Title BusLawSeal.eps Creator...

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Chapter 19 E-Contracts and E-Signatures    See Separate Lecture Outline System I NTRODUCTION This chapter reviews some of the problems that concern e-contracts.   E-contracts   include any contract entered into in e-commerce, business to business (B2B) or business to consumer (B2C), and including the com- puter industry. The chapter covers in some detail shrink-wrap agreements, click-on agreements, and develop- ments that relate to e-signatures. This chapter also covers the Uniform Electronic Transactions Act. Initially, the question the law is attempting to confront is whether doing business in cyberspace creates any special contract problems or calls for any other changes in the law as it has traditionally been applied to contracts. A DDITIONAL  R ESOURCES A UDIO  & V IDEO  S UPPLEMENTS 105
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106           INSTRUCTOR’S MANUAL TO ACCOMPANY  BUSINESS LAW , ELEVENTH EDITION The following  audio and video supplements  relate to topics discussed in this chapter— PowerPoint Slides To highlight some of this chapter’s key points, you might use the Lecture Review PowerPoint slides compiled for Chapter 19. CNN Legal Issues Update Video This video updates coverage of legal issues in the area of cyberlaw.  The video was produced with the resources of CNN, a television news network that provides live, in-depth news coverage and analysis. C HAPTER  O UTLINE I. Online Contract Formation Disputes arising from contracts entered into online concern the terms and assent to those terms. A. O NLINE  O FFERS 1. Displaying the Offer Terms should be conspicuous and clearly spelled out. On a Web site, this can be done with a link to a separate page that contains the details. S PECIAL  E XHIBIT Online Acceptances The following illustration summarizes some of the principles of  online acceptances  involving shrink-wrap agreements, click-on agreements, and browse-wrap terms discussed in the text. CLICK-ON AGREEMENT Contract terms that appear on a computer screen,  accompanied by an on- screen button on which the buyer is asked to click SHRINK-WRAP AGREEMENT Contract terms expressed  in a document inside a  product package BROWSE-WRAP TERMS Contract terms on a Web  site that need not be  actively agreed to before  using a product available  from the site ARE THESE TERMS PART OF A CONTRACT BETWEEN THE PARTIES? Yes, if before entering into the contract, the buyer— • Is made aware of the terms • And expressly agrees to the terms by opening the package, clicking on  the button, or using the product
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C ASE  S YNOPSIS Case 19.1: Feldman v. Google, Inc.
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