Week 4 Chapter 17 Change Agents.pdf - Chapter 17 Week 4:...

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Week 4: The Leaderas Change AgentChapter 17
2Learning objectivesIdentify the types of change in theworkplaceUnderstand theorganisation’sresponse to changeIdentify the effects of change inpeopleUnderstand why people are resistantto changeAnalyse the different ways to managechange in your followers
3Different leadership styleA new independenceClimate ChangeA new world order
4Is change agood or badthing?
5Positive changesA new jobBetter salaryNew mobile phonesNew appsNew carNew friends
6or is it?A new jobworst boss?Better salarylonger hours?New mobile phonesexploding batteries?New appsmore bugs?New carno manual override function?New friendsare they nice?
7Sticking to the familiar
Where there is nochange8StabilityFamiliarityCertaintyLittle or no searchcosts
9But change goes onDisruption is everywhereTechnology is a major influence at work and homeThe pace of technological and social change is rapid andacceleratingThe speed of communication and access to information is increasingThere is increasing reliance on self-help versus institutional helpThere is greater diversity in the workplace
10Changes in Today’s WorldThere is a greater variety of living arrangementsThere is a greater variety of work arrangementsThere is growth in population, including cultural andethnic diversityThere is globalization of world economiesThere is a trend toward breakdown of traditional valuesand social order
Types of changesin the workplace11Structureoften severely resistedTaskschanges in the environment requirechanges in tasksTechnologyinnovations have increased the rate ofchangePeoplechanges in any of the above can result inchanging relationships
Change in theworkplace12Stressful changes in the globalworkplace:DownsizingReorganization activities due toreengineering and management initiativesRemaining employees experience“survivor syndrome”Afraid they will be nextFeel guilt for their co-workers’ fateOften have increased work demands
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