2Learning objectives•Identify the types of change in theworkplace•Understand theorganisation’sresponse to change•Identify the effects of change inpeople•Understand why people are resistantto change•Analyse the different ways to managechange in your followers
3Different leadership styleA new independenceClimate ChangeA new world order
4Is change agood or badthing?
5Positive changes▫A new job▫Better salary▫New mobile phones▫New apps▫New car▫New friends
6…or is it?▫A new job…worst boss?▫Better salary…longer hours?▫New mobile phones…exploding batteries?▫New apps…more bugs?▫New car…no manual override function?▫New friends…are they nice?
7Sticking to the familiar
Where there is nochange…8StabilityFamiliarityCertaintyLittle or no searchcosts
9But change goes on…▫Disruption is everywhere▫Technology is a major influence at work and home▫The pace of technological and social change is rapid andaccelerating▫The speed of communication and access to information is increasing▫There is increasing reliance on self-help versus institutional help▫There is greater diversity in the workplace
10Changes in Today’s World▫There is a greater variety of living arrangements▫There is a greater variety of work arrangements▫There is growth in population, including cultural andethnic diversity▫There is globalization of world economies▫There is a trend toward breakdown of traditional valuesand social order
Types of changesin the workplace11Structureoften severely resistedTaskschanges in the environment requirechanges in tasksTechnologyinnovations have increased the rate ofchangePeoplechanges in any of the above can result inchanging relationships
Change in theworkplace12Stressful changes in the globalworkplace:DownsizingReorganization activities due toreengineering and management initiativesRemaining employees experience“survivor syndrome”Afraid they will be nextFeel guilt for their co-workers’ fateOften have increased work demands