Bus401 s07 sena quiz3 - 0\Oflo Bus 401 Quiz 3 Student_‘...

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Unformatted text preview: 0 \Oflo / Bus 401 Quiz 3 Student:__‘ , - This test is open book, open notes. Please submit your test answers directly to your_ instructor at the beginning of the next class. Please do NOT submit them in electronic form —- either via the digital drop box in blackboard or by email. Chapter 4 Multiple Choice Questions 1. As the competitive environment changes, strategic management must focus on different aspects of the organization. Recently strategic management has moved from focusing on A) intangible resources to tangible resources. CB)’ tangible resources to intangible resources. C) working capital to fixed capital. D) fixed capital to working capital. 2. Changes in our economy have forced firms to be more concerned with protecting their A) knowledge workers. B) social capital. C) intellectual capital. @3 all of the above. 3. The makeup of goods and services in the Gross Domestic Products of developed countries has changed over the last decade. More than 50% of the value of GDP of developed countries is based on A) clothing and apparel. B) capital accumulation. C) financial management. (I?) knowledge. 4. Human capital includes (@ an individual‘s capabilities, knowledge, and skills. B) the relationships between people. C) the output from assembly line employees. , I ' D) an improved product. j} Bus 401 Quiz 3 Page 1 if; ' 5. Tacit knowledge A) is the same as explicit knowledge. B) is found mostly at the lower levels of the organization. C) can be codified but not reproduced. Q can be accessed only with the consent 0 minds of the employees. f the employees because it is in the 6. Attracting and retaining human capital is a challenge for many firms today. Firms experiencing high turnover should A) focus on increased recruiting. B) decrease money spent on human capital. C make their work environment less stimulating. é adopt effective retention strategies. 7. Managing a knowledge intensive workforce is very challenging. The best way for a firm to manage their workforce is to A) retain knowledge workers. B attract the brightest employees. < balance efforts in the attraction, selection, and retention of top talent. D) weed out less effective employees. 8. In order to take advantage of investment in human capital, a firm should A) rotate workers through functions in the company as quickly as possible. B) refrain from training individual employees. C) establish practices that will enhance employee retention. D none of the above. 9. The use of information technology (e.g., e-mail) has increased in recent years in many organizations. This has helped to ® increase social capital. B) make more effective use of time in every situation. C) restrict social network growth. D) create smaller social networks. 10. Generally, employees are most likely to stay with an organization if ,A) the employer provides high salaries to technology professionals. (g the organization‘s mission and values align with the employee's mission and values. C) the firm is in a high tech industry. D) the mission and values of the organization change often. Bus 401 Quiz 3 Page 2 tain human capital is anizational mission and goals. greements that prevent them from working for 1 1. The least effective way to re A) encouraging employee 1 . requiring employees to Sign a competitors in the future. C) providing employees with a challenging and stimulating work environment. D) providing employees with financial and nonfinancial rewards and incentives. dentification with org a1 capital are vital for superior firm performance. If a firm 12. Human capital and soci . ' . _ exploit this by buildlng s001al capltal. has strong human capital, the firm may This can be accomplished through A) requiring workers to work independently of each other. B) decreasing the interaction of departments within the firm. (C) encouraging the sharing of ideas between employees in the firm. D) structuring the firm with rigid departmental and employee divisions. True/False Questions 13. The more reliance a firm has on intellectu be to its market value. True orKFalsei’ a1 capital, the closer its book value will 15. Technical skills are a necessary and sufficient condition for hiring an employee. True ozfia’lse 16. Companies have found that referrals from their own employees are generally an meffective approach to recruiting top talent. True or false; 17. Many leading companies look for creativity and flexibility in problem solving during the 1nterv1ew process. This helps a firm assess a potential employee's social capital. ' Mr €35“: > 18. An internal labor market (to increase an employee's mobility within a firm) is one means of increasing employee retention. (TEE or False 19. Workforces, which reflect demographic changes, will become more homogeneous (or less varied) over the next few decades with regard to gender, race, ethnicity, and nationality. True or . 20. Social capital is found in the knowledge, skills, and abilities of emplo ees True or False y I Bus 401 Quiz 3 ' Page 3 ...
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  • Spring '06
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