MNGT 5590 2013S2
Week 3 Case Assignment
Read the Hovey and Beard Company Case, and answer the following questions.
Discuss how the principles of job design and reinforcement theory apply to the performance problems at
the Hovey and Beard Company.
Analyze the performance problems using the "performance diagnosis model" in Chapter 7.
Note: Do not answer the questions after each part of the case, although they may help you form your answer.
Remember to organize your answer well and write concisely because there are many points you can raise about the
Hovey and Beard Company case.
By meeting with the painters, management was able to determine how and in what manner painters were
able to be more comfortable and thus more efficient.
The principles of job design were implemented after
each discussion regarding the dynamics of the painters’ day.
By breaking down each task in the toy
painting process, management was able to make accommodations to ensure the success of the new