OB CH 8 outline - Kristin Chen CH 8 OB Outline Group...

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Fig. 8.10 p 303 Self-managed work teams Self Responsibility for decisions Work groups Semi-autonomous work groups Boss Accountability for work outcomes Boss Self STAGE 2: CREATE PERFORMANCE CONDITIONS - ensure that team has proper resources to function STAGE 1: PREWORK - determine whether or not to form a team -if a team is formed, establish objectives and authority structure STAGE 3: FORM & BUILD TEAM - form boundaries -get members to accept purpose & mission -clarify responsibilities STAGE 4: PROVIDE ONGOING ASSISTANCE - help eliminate problems that arise After Team formation During Team formation Before team formation Self- management skills Setting performance goals Criticizing oneself objectively Kristin Chen CH 8 OB Outline 1. Groups at Work: Their Basic Nature a. Group dynamics = the social science field of focusing on the nature of groups—the factors governing their formation & development, the elements of their structure, & their interrelationships with b. What is a group? i. Group = a collection of 2 + interacting individuals who … 1. Two or more people in social interactions 2. Stable structure 3. Members share common goals 4. Members perceive themselves as a group c. Types of groups i. Formal groups = groups created by the organization, intentionally designed to direct its members toward some organizational goal 1. Command group = a group determined by the connections between individuals who are a formal part of the organization (i.e. those who legitimately can give orders to others) 2. Task group = a formal organization group formed around some specific task a. Standing committees = committees that are permanent, existing over time b. Ad hoc committees (task force) = a temporary committee formed for a special purpose i. Task groups are common in organizations ii. Informal Groups = groups that develop naturally among people, without any direction from the organization within which they operate 1. Key factor = common interest shared by its members 2. Interest group = a group of employees who come together to satisfy a common interest a. may unite workers at different organizational levels b. member in an interest group = voluntary 3. friendship group = informal groups that develop because their members are friends, often seeing each other outside of the organization a. satisfy social needs of workers d. reasons for joining groups i. to satisfy mutual interests 1. by bonding together people can satisfy mutual goals ii. to achieve security 1. groups provide safety in numbers, protection against common enemies iii. to fill social needs 1. being in groups helps satisfy people’s basic need to be with others iv. to fill need for self-esteem 1. group membership provides opportunities for people to be recognized e. The 5 stage model of group formation
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OB CH 8 outline - Kristin Chen CH 8 OB Outline Group...

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