Unformatted text preview: 32 PARTI AN INTRODUC’HONTO 1:1eran YOUR HURIER LISTENING PROFILE Complete the listening questionnaire on the following pages. Each question corresponds with one of the six listening components you learned about in Chapter 1 Hearing, Understanding,
Remembering, Interpreting, Evaluating, and Responding. It might be fun, before you go any ﬁirther, to guess how you will do. I think I will score highest on the component of
I will probably score lowest on the component of Now, respond to each of the following questions concerning your perception of your
listening behavior. Write the appropriate number in the blank to your leﬁ, using the key
below. Unless your instructor gives you other directions, choose one specific listening con- text and answer all questions with that situation in mind. This will help you be more consis-
tent in your responses. Key: 5 = almost always
4 = usually
3 : sometimes
2 = infrequently
1 : almost never 1. I am constantly aware that people and circumstances change over time.
2. I take into account the speaker’s personal and cultural perspective when
listening to him.
3. I pay attention to the most important things going on around me.
4. I accurately hear what is said to me.
5. I understand my partner’s vocabulary and recognize that my understand-
ing of a word is likely to be somewhat different from the speaker’s.
6, I adapt my response according to the needs of the particular situation.
7. I easily follow conversations and can accurately recall which member
contributed which ideas in small group discussions
8. I consider my partner‘s personal expertise on the subject when she tries to
convince me to do something.
9. I do not let my emotions interfere with my listening or decision-making.
10. I can remember what the instructor has said in class even when it’s not in
11. Irecognize my “hot buttons,” and don’t let them inﬂuence my listening.
12. I take into account the person’s motives, expectations, and needs when de—
termining the meaning of the message.
131 I provide clear and direct feedback to others.
14. I let the speaker know immediately that he has been understood.
15. I overcome distractions such as the conversation of others, background
noises, and telephones, when someone is speaking.
16. I enter communication situations with a positive attitude.
17. I am sensitive to the speaker’s tone of voice in communication situations.
18. I listen to and accurately remember what my partner says, even when I
strongly disagree with her viewpoint, "i—VFW" Cit-AMER 1 IMPROVING LISTENING EFFECTIVENESS 33 Your HURIER Listening Proﬁle Continued 19. I encourage information sharing by creating a climate of trust and support.
20. I concentrate on what the speaker is saying, even when the information is
21. Iiliiliisider how the speaker’s facial expressions, body posture, and other
nonverbal behaviors relate to the verbal message
22. I weigh all evidence before making a decision. ‘ _
23. I take time to analyze the validity of my partner’s reasoning before amv-
ing at my own conclusions. . . . .
24. I am relaxed and focused in important communication situations.
25. I listen to the entire message without interrupting. ‘ _ .
26. I make sure that the physical environment encourages effective listening.
27. I recognize and take into account personal and cultural differences In the
use of time and space that may inﬂuence listening effectiveness.
28. I ask relevant questions and restate my perceptions to make sure I have
understood the speaker correctly. ‘
29. I listen carefully to determine whether the speaker has solid facts and ev-
idence or whether he is relying on emotional appeals. _ .
301 I am sensitive to my partner’s feelings in communication Situations.
3 1. I have a wide variety of interests which helps me approach tasks creatively.
32. I distinguish between main ideas and supporting evrdence when I listen.
33. I am ready to focus my attention when a presenter begmsther talk.
34. I readily consider new evidence and circumstances that might prompt me
to reevaluate my previous position. , .
35. 1 can recall what I have heard, even when I am in stressful Isrtua-tions.
36. I take notes effectively when I believe it will enhance my listening. llllll l l HM H I ll After completing all questions, you can time out your score. Identifying Your Listening Proﬁle Transfer your self—ratings for each question to the corresponding question numbers
below. . For instance, if you gave yourself a 4 on question 1, you would find question 1, under
Evaluating, and would put a 4 on the appropriate line. Continue for all thirty-Six questions Total the points you assigned for each of the six sets of questions. Place your total for each component in the Total space. HEARING UNDERSTANDING REMEMBERING
3 4 g 5 _ #
15 11 _ 7 #
16 g 25 _ 10 _
20 : 28 _ 18 _
24 32 _ 31 _
33 : 36 _ 35 _ Total ; Total __ Total ...
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- Winter '08