OB CH 14 outline - Kristin Chen CH 14 OB Outline...

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(interest in making changes) ADHOCRACY CULTURE CLAN CULTURE INTERNAL FOCUS EXTERNAL FOCUS HIERARCHY CULTURE MARKET CULTURE (interest in keeping things the same) SUSTAINING INNOVATION [incremental nature allows companies to approach their market in the same manner] INCREMENTAL INNOVATION MANUFACTUER INNOVATION [traditional - organization develops an innovation for purpose of selling it] [so extreme in nature that it changes the market] RADICAL INNOVATION END-USER INNOVATION [new ideas inspired by individuals who use a company’s products] IMPACT ON EXISTING BUSINESS SIGNIFICANT MINOR DEGREE OF UNCERTAINTY HIGH LOW SOURCE CUSTOMER COMPANY CH 6 VOCABULARY Kristin Chen CH 14 OB Outline 1. The 5 Fundamental Aspects of Organizational Culture a. [1] formal definition i. Organizational culture = a set of basic assumptions shared by members of an organization; a cognitive framework consisting of attitudes, values, behavior norms & expectations shared by organization members b. [2] key characteristics on which it is based i. 6 core characteristics 1. Sensitivity to others a. 2. Interest in new ideas a. Scripted behavior vs. unique behaviors 3. Willingness to take risks 4. The value placed on people a. Toxic organizational cultures = people feel that they are not valued b. Healthy organizational cultures = people feel that they are valued 5. Openness of Available Communication Options a. make decisions freely vs. proper communication channels 6. a. Friendships vs. cutthroat & competitive c. [3] strength of organizational culture i. Strong culture = 1. A clear philosophy exists about how business is to be conducted 2. 3. Explicit statements are made that describe the organization’s values 4. 5. New employees are screened carefully to ensure fit with the culture ii. weak culture = limited agreement upon core values iii. d. [4] whether there is generally only one or more than one culture within organizations i. Subcultures = cultures existing w/in parts of organizations rather than entirely through them 1. Distinguished by functional differences or geographical differences 2. ii. Dominant culture
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OB CH 14 outline - Kristin Chen CH 14 OB Outline...

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