2RUNNING HEAD: FINAL PROJECTFINAL PROJECT: WRITTEN PROPOSALIntroductionMajor ForcesA significant driver in the delivery of healthcare is the rising costs of healthcare and thecustomer’s ability to pay. Since the signing of the Affordable Care Act in 2010, more than 30million American’s previously without health insurance coverage have been able to obtain healthinsurance (Blumenthal, 2015). With more Americans with health insurance, the demand forhealthcare will continue to grow as they are now able to seek out medical care outside of goingto the Emergency Room including primary care providers.Another significant driver in healthcare delivery is the growth of the aging population,more specifically, the Baby Boomer generation, Americans born between 1946 and 1964. BabyBoomers now account for over 30% of the US population and it is estimated that the number ofMedicare-eligible population will have almost doubled from 35.1 million in 2000 to close to 70million in 2030 (University of Southern California, 2020). Not only has the number of the agingpopulation risen exponentially, but with the advances in healthcare, this population is expected tolive longer, increasing the demand for healthcare services.Impact of ForcesThese major forces are going to result in an increasing demand for healthcare services,resulting in a rise in job opportunities including environmental services, customer servicespecialists, certified nursing assistants, nurses, and doctors. The increase in healthcare demandwill also drive healthcare organizations to invest in technology advances that will allow forgreater efficiency and smarter workflows (University of Southern California, 2020). Thesetechnological advances, however, can lead to issues with finding staff with the appropriate skill
