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MIDLANDS STATE UNIVERSITYFACULTY OF COMMERCEMASTER OF COMMERCE IN STRATEGIC MANAGEMENT & CORPORATEGOVERNANCELEARNING ORGANISATION (MBM 708 )QuestionDistinguish tacit knowledge from explicit knowledge using relevant examples.
organization can best be accomplished by the transfer of people as “knowledge carriers” fromone part of an organization to another. This approach believes that learning in an organizationoccurs when individuals come together to share their ideas and develop new insights togetherthat will lead to the creation of new knowledge. Managers identify the knowledge possessed byvarious individuals in an organization and then arrange the kinds of interactions betweenknowledgeable individuals that will help the organization perform its current tasks, transferknowledge from one part of the organization to another, and/or create new knowledge that maybe useful to the organization.1.Example of ToyotaToyota’s use of Quality Circles provides an example of the tacit knowledge approach to creatingnew knowledge. At the end of each work week, groups of Toyota production workers spend oneto two hours analyzing the performance of their part of the production system to identify actualor potential problems in quality or productivity. Each group proposes “countermeasures” tocorrect identified problems, and discusses the results of countermeasures taken during the weekto address problems identified the week before. Through personal interactions in such QualityCircle group settings, Toyota employees share their ideas for improvement, devise steps to testnew ideas for improvement, and assess the results of their tests. This knowledge management

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Term
Spring
Professor
Professor Rehan
Tags
Management, Tacit knowledge

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