COM 240 Midterm Study guide

COM 240 Midterm Study guide - COM 240 MIDTERM STUDY GUIDE...

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COM 240 MIDTERM STUDY GUIDE CHAPTER ONE GROUPHATE -The hostility people have from working in groups. -There is a direct relationship between grouphate and communication competence. -The individuals with the most instruction in group communication have the most positive attitude about working in groups. TYPES OF GROUPS Group -a human communication system composed of three or more individuals interacting for the achievement of some common goals that influence and are influenced by each other Primary groups -groups that provide a sense of belonging and affection such as family and friends Support groups -groups that provide social connections and whose goal is to help others. Project groups -groups that work on specific tasks such as self managing work teams and task forces Learning groups- groups that enhance members knowledge such as college seminar groups and class study groups Activities groups- groups that engage in specific activities such as chess teams and sports teams Neighborhood groups- groups that provide a sense of community such as homeowners associations and PTAs Social groups- groups that provide social connections and whose goal is to help others Service groups -groups that provide social service to others such as fraternities and Rotary and Lions club Artistic groups- groups that form to perform endeavors such as choirs, bands and quilting circles COMMUNICATION DEFINED -Communication is a transaction which means that each person communication is both a sender and a receiver simultaneously not just a sender or a receiver. -This also means that all parties influence each other. -Communication is also a process because changes in events and relationships are part of a continuous flow. Verbal Communication -sharing meaning with others using words Non-Verbal Communication -sharing meaning with others without using words COMMUNICATION COMPETENCE Communication Competence- engaging in communication with others that is both effective and appropriate Effectiveness- how well we have progressed towards the achievement of goals Appropriateness -complying with rules and their accompanying expectations Rule -a prescription that indicates what you should or shouldn’t do in specific contexts ACHIEVING COMMUNICATION COMPETENCE Knowledge -learning the rules and understanding what is required to be appropriate and effective Skill -The successful performance of a communication behavior and the ability to repeat such behavior Sensitivity -Receptive accuracy whereby you can detect, decode and comprehend signals sent in groups Commitment- The conscious decision to invest time, energy, thought and feeling to improve oneself or one’s relationship with others Ethics -a set of standards for judging the moral correctness of our behavior COLLECTIVISM/INDIVIDUALISM/CULTURE
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-The individualistic/collectivism dimension is thought by some scholars to be the most important, deep seated value that distinguishes one culture from another. -The autonomy of the individual is of paramount importance in individualistic cultures, hence, the emphasis placed
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This note was uploaded on 04/14/2008 for the course COM 240 taught by Professor Heidlebaugh during the Spring '08 term at SUNY Oswego.

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COM 240 Midterm Study guide - COM 240 MIDTERM STUDY GUIDE...

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