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Unformatted text preview: Dont Open Too Soon Test the Numbers o Turnover = # of Meals / # of Seats o Market Research Choose A Good Location Avoid Physical Design Pitfalls On-Going Basis Service Standards o Customer Desire o Own Capability Act Responsibility Dont Discriminate in hiring or getting customers 15/10/2007 08:29:00 15/10/2007 08:29:00...
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This note was uploaded on 04/14/2008 for the course HF 100 taught by Professor Buchin during the Fall '07 term at BU.
- Fall '07