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BUAD304_-_Chapter_9_Outline_Notes

BUAD304_-_Chapter_9_Outline_Notes - Chapter 9 Foundations...

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Chapter 9: Foundations of Group Behavior Defining and Classifying Groups : two or more individuals, interaction and interdependent, who have come together to achieve particular objectives o Formal groups : a designated work structure defined by the organization’s structure Airline flight crew o Informal groups : a group that is neither formally structured nor organizationally determined; appears in response to the need for social contact Employees from different departments that eat lunch together o Command group : a group composed of the individuals who report directly to a given manager o Task group : those working together to complete a job task o Interest group: those working together to attain a specific objective with which each is concerned o Friendship group : those brought together because they share one or more common characteristics Stages of Group Development o The Five-stage development model Forming : the first stage in group development, characterized by much uncertainty about the group’s purpose, structure and leadership Members are “testing the waters” Storming : the second stage in group development, characterized by intragroup conflict with resistance to the constraints that the group imposes on individuality and over who will control the group When this stage compete, relatively clear hieararchy of leadership. Norming : the third stage in group development, characterized by close relationships and cohesiveness as they have assimilated a common set of expectations Performing : the fourth stage in group development, when the group is fully functional and accepted to complete the task at hand Adjourning : the fifth stage in group development, characterized by concern with wrapping up activities rather than task performance
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