GlobalInstituteLevel 7, 140 Elizabeth Street, Sydney NSW2000Ph:02 8076 8000Email:Assessment Cover SheetStudent NameStudent IDGIUnit Code / UnitNameSITXMGT001 Monitor work operationsAssessment No.2Date ofSubmissionStudent Declaration:I certify that:I declare that the work submitted is my own, and has not been copied or plagiarised fromany person or source.I have read the Assessment and Student Handbook and I understand all the rules andguidelines for undertaking assessments.I give permission for my assessment material to be used for continuous improvementpurposes.StudentSignature:------------------------------------------------------Date:-------/-------/-------Result:□ Satisfactory|□ Not SatisfactoryTrainer/Assessor FeedbackStudent Declaration:I declare that Ihave been assessed in this unit, and Ihave been advised of my result.I also amaware of my appeal rights.Name:____________________________Signature:____________________________Date:____/_____/____Trainer/Assessor Declaration:I declare thatI have conducted a fair, valid, reliable and flexibleassessment with this student, and I have providedappropriate feedbackName:____________________________Signature:__________________________Date:____/_____/_____Tearofffromhere………………………………………………………………………………………………….............................................................................Assessment Acknowledgement ReceiptStudent Name:Student ID: GIUnit Code /Name:SITXMGT001 Monitor work operationsAssessment No:Global InstituteV1.1 Jan 2021Page 1 of 12
GlobalInstituteLevel 7, 140 Elizabeth Street, Sydney NSW2000Ph:02 8076 8000Email:2Trainer/Assessor Signature:Date:Global InstituteV1.1 Jan 2021Page 2 of 12
Assessment Task 2SITXMGT001Assessment Task 2 - ProjectPerformance objectiveThe students must demonstrate performance outcomes, skills and knowledgerequired to oversee and monitor the quality of day-to-day work. It requires theability to communicate effectively with team members, plan and organiseoperational functions, and solve problems.Assessment descriptionFor this assessment task students have to read 4 case studies given in Appendix1 and answer all the questions asked related with case study.ProcedureThe assessment for this unit consists of 4 case studies included in Appendix 1.Read each case study and complete the questions and tasks for each asinstructed.You are required to answer all questions and tasks as outlined in each Case studybelow.SubmissionsYou must submit:●Answers related with all 4 case studiesYour assessor will be looking for:plan and organise workflow for a team operation or activity that takes intoaccount at least six of the following contingencies:odelays and time difficultiesodifficult customer service situationsoequipment breakdown or technical failureofinancial resourcesostaffing levels and skill profilesorostering requirementsostaff performanceoprocedural requirementsoproduct development and marketingmonitor and respond to team-based operational and service issues during theabove operation or activitycomplete each of the following organisational records for the above operationor activity:Global InstituteV1.1 Jan 2021Page 3 of 12
Assessment Task 2SITXMGT001operformance reportsostaff recordsAppendix 1
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Term
One
Professor
NoProfessor
Tags
Pleading, GlobalInstitute
