Chapter 1 Question ResultsQuestion 1: Of the three communication styles (assertive, aggressive, nonassertive), the aggressive style is considered the best in U.S. organizations.
Question 2: As it pertains to nonverbal communication, chronemics refers to the use of space.
Question 3: The term audience analysisrefers to both encoding and decoding.
Question 4: Nigerian organizations prefer diagonal communication be in writing.
Question 5: Effective communication happens when receivers understand messages as senders intend them tobe understood and then act on them as desired.