MGMT 3330 Preview Tests - Chapter 1 Question Results...

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Chapter 1 Question ResultsQuestion 1: Of the three communication styles (assertive, aggressive, nonassertive), the aggressive style is considered the best in U.S. organizations.
Question 2: As it pertains to nonverbal communication, chronemics refers to the use of space.
Question 3: The term audience analysisrefers to both encoding and decoding.
Question 4: Nigerian organizations prefer diagonal communication be in writing.
Question 5: Effective communication happens when receivers understand messages as senders intend them tobe understood and then act on them as desired.
Chapter 2 Question ResultsQuestion 1: It is okay to remain seated when meeting someone in all situations.
Question 2: As mentioned in the textbook, the person who flatters anyone who can advance his or her career is referred to as a smooth operator.
Question 3: The backstabber is a less malicious version of a tattletale, and will divulge any confidence to anyone willing to listen.
Question 4: Fidgeting during a meeting should be avoided because it can signify boredom and a lack of interest with a topic.
Question 5: One should make a noticeable effort to sound professional and personable on a phone call.
CHAPTER 3
Chapter 4 Question ResultsQuestion 1: The terms Internet and Web (World Wide Web) are synonymous.
Question 2: As employees email messages with greater frequency, they continue to engage in a healthy number of face-to-face and telephone conversations.

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