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ch 8 restview hospital

ch 8 restview hospital - package from Reliable Computer by...

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Restview Hospital 1. The board’s decision to purchase the software package from Standard rather from Reliable Computer was not a good one. As stated, their choice resulted in unnecessary costs because the software package from Standard proved to be inefficient and ineffective considering what would be most appropriate for the company. Moreover, the decision was made between the board directors and Jack, not including Mary, who did all the research. Her final recommendation was to purchase the software package from Reliable Computer, not from Standard. Since she was not present at the meeting, Jack was able to persuade the board directors to purchase from Standard instead because his personal friend was the president of Standard. 2. Mary had information power because she possessed a lot of vital information to make an appropriate decision. If she had been present in the meeting with the board directors, she would have been able to exert a lot of power and persuade them to purchase the software
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Unformatted text preview: package from Reliable Computer by supporting her recommendation with the research she gathered. Jack, on the other hand, had position power. When Mary offered to support her recommendation at the board meeting, Jack used his formal authority over his subordinate, telling Mary that he himself would handle it. It is very probable that Jack knew that Mary’s presence at the meeting was important, for she had expert knowledge on the research. The president of Standard Software exerted referent power because he used his friendship with Jack to influence the board’s decision. 3. Since Mary knew that Jack was a little biased because of his relationship with the president of Standard, she could have continued to argue for her presence at the meeting. Also, when she did her research, she could have consulted with some of the members on the board. If she had done either of these, she could have prevented jack from making a subjective recommendation....
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