Document 3 .docx - Table of contents:- Executive summary:-...

Table of contents:-
Executive summary:- .................................................................................. 3
Introduction:- ............................................................................................. 3
Learning outcome 1.0 :- understand the operational and economic characteristics of hospitality
operations:..
1.1. Analyse the nature of different hospitality products and service area:- ..... 4-5
1.2 Evaluate the different influences affecting patterns of demand within hospitality
operations:- ................................................................................. 5
1.3. Compare customers profiles and their differing expectations and requirements in respect of hospitality
provisions ........................................... 6
1.4. Analyse factors affecting average spending power in hospitality business .... 7
Learning outcome 2.0 :- understand product development within hospitality environments.
2.1. Evaluate the key stages in product and a service development applied in a hospitality
operations:- ................................................................................. 7-8
2.2. Analyse the features which contribute towards the customers perception of product and
services:- .................................................................................. 8-9
2.3. Assess the opportunities and constraints affecting product and services development in the hospitality
environment:- ................................................. 9
2.4. Evaluate different merchandising opportunities for hospitality products and
services:- ........................................................................................................ 10
Learning outcome 3.0 :- understand pricing and profitability concepts with hospitality operations.

3.1 Evaluate different methods of pricing taking into account additional pricing
considerations:- .......................................................................................... 10-11
3.2. Assess the factors which affect revenue generation and profitability in hospitality
operations:- .............................................................................. 11-12
Learning outcome 4.0 :- be able to use appraisals techniques to analyse and improve operational
performance.
4.1. Apply different performance measures and appraisal techniques to individual aspects of hospitality
operations, the product and the whole operations:- ...... 13.
4.2. Determine the effectiveness of different quantitative and qualitative appraisal techniques and their
application to hospitality operations:- ............... 14
4.3. Apply approaches to business analysis, evaluation and planning appropriate to hospitality operations,
making proposals for action:- .................................... 14
Conclusion :- ................................................................................................. 15
References:- ............................................................................................. 15-16
Executive summary

This research is going to examine about the overall operational context of the hospitality business from
different perspectives, figuring and pros and cons of the hospitality business. In first part in the assignment
is described about the understanding of the economic and the operational characteristics of the business.
In the second part of the assignment, the information is provided about development of the products with
in the hospitality environment. In further part is discussed about the pricing and profitability of the hospitality
industry by referring different pricing models and revenue generating approaches. In the last and final, the
different appraisals techniques are applied which helps to analyse and improve the business performance.
This overall assignment overview about the hospitality business will help in our personal and professional
life.