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Unformatted text preview: 549 SCM200 Homework 5 Problem 2 Statistics Call Center 1 Mean 10.41 Standard Deviation 11.41 90% Confidence Interval Call Center 1 Call Center 2 Comments From this information one can conclude that Call center 2 will most likely have a longer average call time because both the lower and higher limits are greater than those of Call center 1. 04:54:13 Page 2...
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This note was uploaded on 04/15/2008 for the course SCM 200 taught by Professor Kumarsanjay during the Spring '08 term at Pennsylvania State University, University Park.
- Spring '08