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Ext2_Example - Information Systems and Decision Making Dr...

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Information Systems and Decision Making Dr. Pam Carter BUAD 341, Extension 2 January 15, 2009
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Agenda Organizational Decision Making by Level Structured vs. Unstructured Decisions Automated vs. Augmented IS Steps in the Decision Making Process IS Support in Decision Making
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Organizational Decision Making by Level Decisions occur at 3 levels in organizations Operational decisions: day-to-day activities IT Support Example: TPS (types of TPS) Managerial decisions: allocation & utilization of resources IS Support Example: MIS or DSS (MIS examples) Strategic decisions: organizational issues at a broader scope IS Support Example: EIS (EIS example)
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Structured vs. Unstructured Decisions Structured Decision Process for making decision includes understood and accepted method Example: Inventory Reorder Quantities Unstructured Decision Process for making decision does not include agreed upon method for decision making Example: HR Performance Assessment
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