human relations unit II - Top of Form A major purpose of feedback in interpersonal communication is to Answer know whether a message has been received

human relations unit II - Top of Form A major purpose of...

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Top of FormA major purpose of feedback in interpersonal communication is to:Answer know whether a message has been received and understood.prevent noise from taking place.make the sender appear more impressive.size up the climate for communication.4 points Question 2 Which one of the following characteristics of a message is the least likely to encounter barriers?Answer FactualComplexEmotionally arousingClashes with the receiver's mental set4 points Question 3 With respect to having empathy, brain research suggests that:Answer women are hard-wired to show empathy.men are hard-wired to not show empathy.mirror neurons help us empathize.receptors in the retina of the eye tell us when to show empathy.4 points Question 4 According to social science research, Maria is likely to enhance her self-esteem if she first:
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Answer pursues a goal then achieves the goal.receives a hug from a friend, then chooses a goal.hugs somebody else then smiles.fails to attain a goal, then receives a hug.4 points Question 5 Gus has low self-esteem. As a child he was probably:Answer expected to be perfect all the time.praised frequently.given a lot of attention and hugs.a high performer in school and sports.4 points Question 6 Which of the following is NOT a useful suggestion for persuasive communication?Answer Establish goals as you go along in your presentation.Know exactly what you want.Use power words.Backup conclusions with data.4 points Question 7 The three major components of communication are:Answer
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sending, receiving, and understanding.listening, hearing, and understanding.sending, creating interference, and receiving.speaking, writing, and questioning.4 points Question 8 To help overcome communication barriers, after you receive a message:Answer check for the feelings related to the message.
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