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Exam 1 Review - Review for Exam#1 Exam#1 will consist of 42...

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Review for Exam #1 Exam #1 will consist of 42 objective questions (multiple choice, true/false, and matching each worth 4 points) and 1 essay question (worth 32 points and selected from three options). Bring a pencil to the exam . Introduction to Communication (Human Communication (HC), Ch. 1; Lecture Notes) What are employers looking for? o Written and oral communication competency o Ability to listen and analyze messages Communication Defined o The process of using messages to generate meaning Features of Communication o People Source: a message initiator Receiver: a message target o Messages The verbal or nonverbal form of the idea, thought, or feeling that one person (the source) wishes to communicate to another person or group of people (the receivers) o Codes A systematic arrangement of symbols used to create meanings in the mind of another person or persons o Channels The means by which a message moves from the source to the receiver of the message o Feedback The receiver’s verbal and nonverbal response to the source’s message o Encoding and Decoding Encoding: the process of translating an idea or thought into a code Decoding: the process of assigning meaning to the idea or thought in a code o Noise Any interference in the encoding and decoding processes that reduces message clarity Content and Relationship Level of Meaning o Messages provide substance and suggest a relationship between and among communicators o The content of the message describes the expected behavior, while the relationship of the message suggests how it should be interpreted “Sit down” vs “Would you care to be seated?” Communication Contexts o
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