CA260Review - Communication Arts 260 Review Sheet 12:10:00...

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Communication Arts 260 Review Sheet 15/10/2007 00:10:00 Communication Arts 260: Communication & Human Behavior Exam 1 Review Sheet Models of Human Communication and the History of the Field •3 myths about communication Communication is a panacea (cure, remedy) Communication can break down Communication encompasses a specific skill set •The role of understanding in the process of communication Understanding through communication depends on a variety of factors: Context Cultural assumptions Demographic characteristics (age, gender, religious belief, social status, etc.) •Definition of communication, including its key elements Not much agreement on a proper definition Understanding seems central, however The goal of communication may be to achieve understanding despite ambiguity “Communication is a social process in which individuals employ symbols to establish and interpret meaning in their environment.” 5 key elements of the definition: o Social
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o Process o Symbols o Meaning o Environment •The intentionality debate (what it is, its central problem) Is all behavior communication? One “cannot not communicate” The problem: How do we study communication systematically if one cannot not communicate? •The basic elements of the linear model, interactional model, and transaction model of communication Models of Communication • Models are simplified representations of complex interrelationships among elements that allow us to visualize a process • Models of communication help us conceptualize the process of communication The Linear Model • Aim: to explain how information passes through various channels. • Key questions of the model: • Who? • Says what? • In what channel? • To whom? • With what effect?
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Key elements of the linear model: • Source • Message • Receiver • Channel • Noise 4 types of noise: • Semantic noise • Physical or external noise • Psychological noise • Physiological noise Limits of the linear model: • Presumes only one message • Assumes communication has a definable beginning and ending • Pictures communication as unidirectional • Listeners are perceived as being passive The Interactive Model 2 basic claims of the interactive model: • Communication is a two-way process, going from sender to receiver and from receiver sender
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• Communication is ongoing; an individual can perform the role of either the sender or receiver The dimensions of feedback: • Verbal • Nonverbal • Both • Intentional • Unintentional Field of experience: • Communicators create and interpret messages within a field of experience • Introduces a possible explanation for miscommunication Limits of the interactive model: • Fails to capture how communication
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