Communication

Communication - How to communicate Situational Statement:...

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How to communicate Situational Statement: “I’m a loser! I didn’t even make it on the JV soccer team” Denial Response: “You’re getting yourself all worked up over nothing.” “Forget about it.” Feeling: “Don’t tell me how to feel” Philosophical response Response: “Life isn’t always fair, but you have to learn to roll with the punches.” Feeling: “Don’t tell me what to do.” Advice Response: “You can’t let these things get you down. Try out for another team.” Feeling: “You’ll never understand.” Questions Response: “Why do you think you were dropped?” “What are you going to do now?” Feeling: “You know what you can do with your questions.” Defense of the other person Response: “Try to see it from the coach’s point of view . . . “ Feeling: “You’re taking everybody’s side but mine.” Pity Response: “I’m so sorry--you poor thing.” Feeling: “I’m a loser.” Amateur psychoanalysis Response: “Did you ever consider that the real reason you were cut from the team was that your heart wasn’t in the right place? On the subconscious level, you didn’t want to be on the team” Feeling: “That’s the last time I’ll ever tell you anything.” Each of the following responses has a separate statement Blaming/acusing Statement: You popped the ball?! What were you thinking?!
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This note was uploaded on 04/15/2008 for the course REC 380 taught by Professor Rosegard during the Spring '08 term at S.F. State.

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Communication - How to communicate Situational Statement:...

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