Conflict Resolution - Conflict resolution has the sole intention of eliminating a conflict or finding a peaceful solution between two or more parties

Conflict Resolution - Conflict resolution has the sole...

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Conflict resolution has the sole intention of eliminating a conflict or finding a peaceful solution between two or more parties, which could be individuals or groups. However, the method to find peaceful ground can be done multiple ways. The four approaches we have reviewed this week include negotiation, facilitation, mediation, and arbitration. While all approaches have the same end goal of creating peace, there are differences between methods. Negotiation is the only method which generally does not involve a third party to assist with the process. Negotiation can be a win-lose or win-win solution depending on negotiation style and ability. The premise is to use persuasion to influence the other party to agree to desirable and acceptable terms. In order for negotiation to work, both parties have to want to find a solution. Further, both must be willing to work together to explore options and to compromise, otherwise it is possible for negotiation to be unsuccessful. An unsuccessful negotiation can lead to increased resentment and perpetuate the problem. Facilitation is a method which uses a third party who is neutral that leads the discussion between two parties. The idea is that the facilitator assists with creating an environment that allows for effective communication such as creating ground rules. The facilitator will also keep focus on main topics of discussion as well as pose questions to further explore the conflict and possible solutions. Also, they assist the problem solving process.

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