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Unformatted text preview: Final Exam Study Guide Fall 2007 MGT 350 Randel Human Resource Policies and Practices (Chapter 18)- Selection practices- Training and development programs- Performance evaluation, including the formats and types of performance evaluations - Providing performance feedback Organizational Culture (Chapter 17)- What is organizational culture (not just the definition, but characteristics, how it is different from corporate image, etc.)- Dominant cultures, subcultures- Strong/weak cultures- What do cultures do - Creating and sustaining culture- How employees learn culture- How managers influence culture (managerial action they can take) - How organizational cultures have an impact on employee performance and satisfaction- NYPD video Organizational Structure (Chapter 16)- Elements of organizational structure (work specialization, departmentalization, chain of command, span of control, centralization and decentralization, formalization)- Common organizational designs (simple structure, bureaucracy, matrix structure)...
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This note was uploaded on 04/15/2008 for the course ACCT 321 taught by Professor Snyderandcappetini during the Spring '07 term at San Diego State.
- Spring '07