RRL.docx - Quality of E-Learning Management of educational...

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Quality of E-LearningManagement of educational institutions should provide a feedback form to the stakeholders withwhich the teaching quality, administrative support, and resources to support the learning can beanalyzed (Raju & Phung, 2018). The rating of the institutes fluctuates between lower and higherbased on the increasing number of positive and negative comments (Shah & Cheng, 2019).Focusing on the importance of employees by measuring their knowledge delivery to the studentsand the value they add to the organization’s growth is an essential process in higher education(Körkkö et al., 2016). The culture of the organization is the combination of structure, ideas, andhigh quality, which make a pathway for the students to become high-tech employees in the future(Martin & Leurent, 2017). In a total of 195 countries all over the world, 191 counties wereaffected by COVID-19 (UNESCO, 2020b). Around 429 universities across the world were shutdown and started conducting online classes and e-learning (UNESCO, 2020a). COVID -19 haschanged the complete phase of the education sectors. At this global pandemic time,administrators, teachers, and students had the dilemma of how to achieve the overall objectivesof the institutions and individuals.Disease Control and Prevention (CDC, 2020) issuedguidelines on the alternative teaching methods to communicate the class works and assignmentsto the students. The popular virtual classroom applications are ZOOM, Google Classroom,Moodle, and Blackboard and play a vital role in the transition from face-to-face classes to onlineand e-learning system (Stone, 2020). The COVID -19 pandemic situation has impacted the entireeducation system, especially universities, which brought a new phase in education “e-learning.”Learning supported with electronic technology such as online classes and portals to access thecourses outside the classroom is known as e-learning (Ngampornchai & Adams, 2016). Thoughadopting e-learning is a challenge for the teachers and students (Kuhad, 2020), academicians areincorporating this phase of e-learning by equipping the gadgets and internet facilities for thesmooth flow of e-learning. The higher education sector needs to upgrade the technologicalfacilities continuously as per the change of the trends. Also, there is a need for financial aid forthe transformation from the traditional education system to modern e-learning; the quality ofinformation mapping on the students has become more complex (Darling-Hammond et al.,2020). It is also necessary to stress the importance of the curriculum and its alignment with e-learning. It is mandatory to connect e-learning with the essential qualities such as reading,writing, logic, and numerical skills, which are the essential outcomes for the students to sustainin the competitive environment (Madani, 2019). Therefore, in this research study, we considerseven of the independent factors: administrative support (Aung & Khaing, 2016), course content(Makokha & Mutisya, 2016), course design (Makokha & Mutisya, 2016), social support

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Term
Fall
Professor
N/A
Tags
E learning, Virtual learning environment, Learning management system

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