Chapter 3 IS and Business Processes - Importance and...

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Importance and Benefits of IS 1) Better information. 2) Improved services. 3) Increased productivity. 4) Competitive advantage. 1
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Chapter 3: IS and Business Processes BACS1713 Information Systems 2
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1. Business Processes o Business processes refer to the unique ways in which organizations coordinate work , information , and knowledge , and the ways in which management chooses to coordinate work. 3
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o Eg. Hiring employee 1. Business Processes (cont…) 4
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o Eg. Playing a Dota’s hero 1. Choose a hero 2. Buy a few basic items for your hero 3. Upgrade your primary skill 4. Choose your lane 5. Know your position in the team battle 6. Buy relevant items and upgrade your hero 7. Focus on killing opposing heroes as the end of the game nears. 1. Business Processes (cont…) 5
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o Eg. Basic smoky eyes make up 1. Business Processes (cont…) 6
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1. Business Processes (cont…) o The performance of a business firm depends on how well its business processes are designed and coordinated . o A company’s business processes can be a source of competitive strength if they enable the company to innovate or to execute better than its rivals. 7
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1. Business Processes (cont…) o Many business processes are tied to a specific functional area . o Eg. Sales and marketing function, human resources function and finance and accounting function. 8
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1. Business Processes (cont…) 9
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1. Business Processes (cont…) o Other business processes cross many different functional areas and require coordination across departments. o Eg. Fulfilling a customer order. 10
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1. Business Processes (cont…) 11
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2. Examples of Business Processes a. Procurement / Purchasing Process o Procurement is referred to the purchasing of raw materials for production purpose 12
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a. Procurement Process (cont…) 1 7 6 5 4 3 2 8 13
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o User department pass a requirement for raw materials to the purchasing department by using purchase requisition 1 a. Procurement Process (cont…) 14
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o Request for quotation (RFQs) from vendors/suppliers o Enter
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