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3CX Ultimate guide.docx - 3cx ultimate guide / basic...

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3cx ultimate guide // basic certificationInstalling guide3CX can be installed on variety of Operating Systems. The supported Windows versions areWindows 10, or if you prefer a Windows Server Operating System, anything newer thanMicrosoft Server 2016If you want to install 3CX on Linux, you can do so on Debian 10 Buster by using the 3CX ISO,which will install both the Operating System, and 3CX.Bear in mind that all these Operating Systems must be of a 64-bit architecture. 3CX cannotbe installed on a 32 bit operating system.3CX can also be installed on a Raspberry Pi for installations up to 24 Simultaneous Calls and30 Extensions. Standard, PRO and Enterprise editions can be installed on a Raspberry Pi aswell.If you decide to use a Windows Operating System, you must make sure that all WindowsUpdates have been installed, prior to starting the installation process. This includes the .NETupdates, as it is crucial for the smooth operation of 3CX.With 3CX’s Modern interface, a compatible browser is required. 3CX is entirely configuredusing a web browser. This can either be Google Chrome, Mozilla Firefox or Microsoft Edge.Avoid using Microsoft’s Internet Explorer.The system which 3CX will be installed on, must be as free as possible of any 3rd partyapplications. Applications that have been known to interfere with 3CX when installed on thesame machine are, Microsoft Exchange, MS SQL, DNS Server software or roles, and VPNsoftware or adapters. As most of these packages or services exist on the network, prior tothe deployment of 3CX, we recommend that 3CX is installed on a fresh, dedicated machine.Anti-Virus software packages have also been known to sometimes cause issues, so if you dohave one installed, make sure you have added the necessary exceptions in its settings. Thatmeans excluding the 3CX data folders from being filtered. Also, make sure that the HTTP andHTTPS traffic is excluded from network traffic scans.When installing on a Linux Operating System, the installation process automatically installsall necessary updates and the updates of the operating system are taken care of by 3CX, sono extra steps are required. The only requirement is that no other software is installed. Itmust dedicated for use by 3CXIf you decide to install 3CX in a Virtualized environment, not all Hypervisor Platforms may beup to the task. For this reason, we advise that you use one of the platforms which we have
tested.These will provide you with a trouble-free experience and the maximum level of supportfrom the 3CX Support Team, should any issue occur.The Virtualization platforms that have been tested are Microsoft Hyper-V, VMWare ESXi,KVM and Citrix XenServer. When using these platforms, please ensure to check, andconform to the minimum version requirements.

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