chapter 2 quiz - Chapter 2 Quiz 1 What does supply chain...

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Chapter 2 Quiz 1. What does supply chain management involve? a. The management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability 2. Which of the following defines supply chain partners? a. The partners chosen to deliver finished products, raw materials, and services including pricing, delivery, and payment processes along with partner relationship monitoring metrics 3. What is CRM? a. Customer relationship management 4. What is a business process? a. A standardized set of activities that accomplish a specific task, such as processing a customer’s order 5. What is business process reengineering? a. The analysis and redesign of workflow within and between enterprises 6. What is enterprise resource planning? a. Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations 7. Which three basic attributes do successful ERP projects share?
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This note was uploaded on 04/15/2008 for the course IS 3003 taught by Professor Rao during the Spring '08 term at The University of Texas at San Antonio- San Antonio.

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chapter 2 quiz - Chapter 2 Quiz 1 What does supply chain...

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