Exam 1 Notes - MGT Exam 1 Notes Chapter 1*Pace of...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
MGT Exam 1 Notes Chapter 1 * Pace of technology continues to accelerate Driving Forces 1. Technology 2. Diversity of Workers 3. Public Consciousness (they know what’s going on) 4. Global Marketplace 5. Community of Stakeholders An organization is a social entity that is goal directed and deliberately structured Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling The Process of Management Planning defines goals for future organizational performance decides tasks and use of resources needed Organizing Follows planning Reflects how organization tries to accomplish plan Involves assignment of o Tasks into departments o Authority and allocation of resources across the organization Leading : using influence to motivate others Controlling Monitoring employees’ activities, Determining whether the organization is on target toward its goal Making corrections as necessary Take Resources Organize & Plan Them Gets Performance That is Desired Resources *Human *Financial *Raw Materials *Technological *Information Performance *Attain goals *Products *Services *Efficiency *Effectiveness Controlling *Monitor activities and make corrections Organizing *Assign responsibility for task accomplishment Planning Select goals and ways to attain them Leading Uses influence to motivate employees
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Horizontal Managers General/Line - responsible for specific operations of an organization Staff - responsible for a specific function such as human resource management (line manager over people in their department, advises over other departments) Project Managers- responsible for a temporary work project Vertical Managers Top Managers o CEO o Corporate or Group Head, VP of Administration Middle Managers o Business Unit Head- GM, Administrator o Dept. Manager- Product Line or Service Manager, IS Manager First-Line Managers o o Non-managerial employees- line jobs, staff jobs Middle and First Line Managers may also have horizontal project manager responsibility Management Skills Conceptual - understanding the complexity of all the parts of the organization and how the parts work together to achieve goals (how what one department does effects other departments) Human - the ability to get things done working on teams and through people Technical - understanding and proficiency in performing specific tasks like programming Ex : The organization wants Joe to do this, what skills are necessary? Manager Roles (pg 20) Informational o Monitor - seek and receive information o Disseminator - forward information to others o Spokesperson - transmit information to outsiders, face of the company Interpersonal o Figurehead - performs ceremonial and symbolic duties o Leader - direct and motivate employees o Liaison - maintain information links between departments
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/15/2008 for the course MGT 3013 taught by Professor Werling during the Spring '08 term at The University of Texas at San Antonio- San Antonio.

Page1 / 12

Exam 1 Notes - MGT Exam 1 Notes Chapter 1*Pace of...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online