2-23 - We will rely on the nonverbal communication messages...

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We will rely on the nonverbal communication messages more. Old Adage It’s not WHAT you say that matters, it’s how you say it. Sometimes It’s WHAT you say that matters and HOW you say it. How: Organize Construct Tailor Words have Power Impact thoughts and actions you can try & persuade people to get what you need from them. Shape and reflect culture the words you chose are what you are they reflect what you are. Language and culture are linked. Make and break relationships words have the power to define relationships and break them. Create and label experience we like to share our human experiences. By putting it into words will make it more ‘real’. Create Labels Sexual Harassment the words we select we will create out of no where. Re-Labeling We will redo the words that have negative labels attached to it. Stewardess Waitress Secretary Cheerleader Defining Words Denotation : literal meaning of a word - Connotation : personal and subjective meaning of
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2-23 - We will rely on the nonverbal communication messages...

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