RSM100Y1 Chapter 8 Human Resource Management - Chapter 8 Human Resource Management From Recruitment to Labor Relations Human Resources The People

RSM100Y1 Chapter 8 Human Resource Management - Chapter 8...

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Chapter 8: Human Resource Management – From Recruitment to Labor Relations Human Resources: The People behind the People - Best firms value employees as much as their customers - Human Resource Management: The goal of it to give high job satisfaction and dedication to employees. It is the function of attracting, developing and retaining high quality employees who can achieve an organization’s objectives. - The HR (human resource) department generally does the following: o Plans for staffing needs o Recruits and hires workers o Trains and evaluates performance o Decides on compensation and benefits o Oversee employee separation - In doing this, the HR managers achieve the following tasks o Provides, qualified, well-trained employees for the organizations o Maximizes employee effectiveness o Satisfies individual employees through monetary compensation, benefits, opportunities to advance and job satisfaction Recruitment and Selection - Human resource managers are responsible for selecting qualified and skilled employees to the organization - As such, most firms have a recruitment and selection process as follows Finding Qualified Candidates - Difficult to find qualified candidates - Traditional methods include college/university job fairs, personal referrals and want ads - Now must companies rely on their website o Quick, cheap and efficient way to reach job seekers Selecting and Hiring Employees - Selects and hires employees often by working with department managers/supervisors - Must follow laws (provincial/federal), no discrimination - Lots of hiring restrictions, very expensive Orientation, Training and Evaluation - Orientation generally gives an overview of the company policies regarding their rights and benefits Training Programs - Allows workers to develop their skills and knowledge (increases efficiency) - On the Job Training o Perform regular tasks under the guidance of experienced employees o Variation of it is apprentice training (works as assistant to the trained worker)
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Chapter 8: Human Resource Management – From Recruitment to Labor Relations - Classroom and Computer-Based Training o Computer based training is very cheap, and workers can go at their own pace (interactive learning) - Management development o Provides training designed to develop and broaden the skills of future managers/executives Performance Appraisals - Performance Appraisal: Evaluation and feedback on an employee’s performance - In order for a performance appraisal to be effective, it must: o Take place several times a year o Be based on objective measures o Based on organizational goals o Be a two way conversation - Peer reviews assess performance of coworkers - 360 degree performance review o Uses panel of 8 to 12 people for feedback from as many viewpoints as possible Compensation - Compensation: The amount employees are paid in money and in benefits - Effects many aspects of the employees life - Wage: hourly pay rate or based on the amount of work accomplished - Salary: Calculated periodically (weekly/monthly) o
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