OB Terms

OB Terms - OB Terms and Outline Chapter 1 Managers...

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OB Terms and Outline Chapter 1 Managers : individuals who achieve goals through other people. Organization : a consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals. Planning : a process that includes defining goals, establishing strategy, and developing plans to coordinate activities. Organizing : determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. Leading : a function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts. Controlling : monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations. A. Management Roles a. Interpersonal roles – ceremonial and symbolic duties i. Figurehead – symbolic head; required to perform a number of routing duties of a legal or social nature
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OB Terms - OB Terms and Outline Chapter 1 Managers...

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