Business Requirements Document BRD .docx - Business...

Business Requirements Document
Angela
Santana
Gourav Bajaj
Shreya Jain
Vincent Kwan
Table of Contents
Business Case ........................................................................................................................................ 2
Problem Statement/Scenario ........................................................................................................... 2
Assessment of current state/situation of the company ................................................................... 2
Recommended Action to Address Business Needs .......................................................................... 3
RACI Analysis ......................................................................................................................................... 4
Balancing Stakeholder Needs ........................................................................................................... 4
High level Scope/Statement of Work ................................................................................................... 5
Out of Scope items ............................................................................................................................ 5
Requirements ........................................................................................................................................ 6
Core & High-level Project Requirements .......................................................................................... 6
Low-level and Component-based Requirements for Software Solution .......................................... 6
Functional Requirements .................................................................................................................. 6
GUI Requirements ............................................................................................................................. 6
Non-functional Requirements .......................................................................................................... 6
Security Features ............................................................................................................................... 7
Gap Analysis .......................................................................................................................................... 8
As-is/Current Process flowchart ....................................................................................................... 8
Fishbone Diagram of Problem Statement ........................................................................................ 9
Problem Statement ........................................................................................................................... 9
To-be/Future Process flowchart ..................................................................................................... 10
Business Process Model ...................................................................................................................... 11
Context Level Data-flow Diagram ....................................................................................................... 12
Use Cases ............................................................................................................................................ 13
Data Dashboard Use Case ............................................................................................................... 13
Algorithmic Analysis of Data Use Case ........................................................................................... 14
Report Generation Feature Use Case .............................................................................................. 15
Success Criteria ................................................................................................................................... 16

Business Case
Problem Statement/Scenario
The newly-appointed Director of Analytics of a Canadian FMCG (Fast-moving consumer
goods) company has noticed that there are several structural problems in the analytics
infrastructure and data governance policy of the company. Each major product sold by the
company has its own department (product-based departmentation). The company lacks a
proper workflow related to its analytical processes, leading to duplication of efforts –
wasting time and resources. The use of different software/analytics software by different
departments also leads to incompatibility issues, and lack of consistency across reports, and
data standards. Acknowledging these issues, the Director has taken the initiative to
introduce major reforms in the company’s analytics workflow. We have been tasked with
leading the project for this initiative.
The initiative is a major undertaking as the company has a large size (about 2,000
employees). There are also deep-rooted issues in organizational workflow that must be
addressed – thus, requiring re-training of certain employees. Furthermore, the company’s
management wants any solution to be secure – the data privacy of the company’s customers
must be respected.
Assessment of current state/situation of the
company
The company lacks a Data Strategy; i.e., it lacks a logical plan related to the management,
sharing, and usage of data. While the company is able to capture huge amounts of data from
its various operations, it has no coherent plan for its usage. As a result, a lot of analytical
efforts are duplicated by each department. Often, the same data is extracted from the
database and cleansed multiple times by different departments - leading to a waste of time
and resources. In other words, the company has scattered silos of data which are not
managed properly. Furthermore, there is a lack of a uniform data-naming scheme leading to
confusion among different departments, and frustrating inter-departmental collaboration.