Marx Study Guide

Marx Study Guide - 6 Challenges to being a Manager:...

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6 Challenges to being a Manager: Managing for competitive advantage, Globalization, diversity, Information Technology, Ethical Standards, Your own Happiness and Life Goals. Classical Viewpoint: Emphasized finding ways to manage work more efficiently- 2 Branches: Frederick Taylor: Four Principals of Scientific Management 1) Evaluate a task by scientifically studying each part of the task. 2) Carefully select workers with the right abilities for the task. 3) Give workers the training and incentives to do the talk with the proper work methods. 4) Use scientific principles to plan the work methods and ease the way for workers to do their jobs. Behavioral Viewpoint: Emphasized the importance of understanding human behavior and motivating employees toward achievement. 3 Phases: Early behaviorism; The Human Relations Movement; Behavioral Science Elton Mayo : Conducted studies at Western Electric’s Hawthorne Plant investigating whether different lighting affected worker’s productivity (later variables included rest periods, wages, and length of the work day). Hawthorne Effect: From Mayo’s experiment. Employees work harder if they received more attention. Drew attention to the “social man,” Managers using good human relations could improve worker productivity . Maslow: People are motivated by five levels of needs. (See Diagram) McClelland: When Senior had a critical mass of EI capabilities, their departments outperformed others by 20% Acquired Needs Theory: Achievement, Affiliation, and Power are Major Motives determining workplace behavior. Herzberg: “Two-Factor Theory ”- Hygiene and Motivation are the two factors which affect work (dis)satisfaction. Work 1. Satisfaction from higher-level Motivating Factors (achievement, recognition, responsibility, personal growth, work itself) 2. Work Dissatisfaction from lower-level Hygiene factors (work conditions, pay and security, company policies, supervisors, Interpersonal relationships) Goal Setting theory: Suggests employees can be motivated b goals that are specific and challenging , but achievable . Reinforcement Theory: Suggests behavior with positive consequences tends to be repeated whereas behavior with negative consequences tends not to be repeated. Reinforcement = Shaping
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This note was uploaded on 04/17/2008 for the course MGT 301 taught by Professor Theroux during the Spring '08 term at Mass Colleges.

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Marx Study Guide - 6 Challenges to being a Manager:...

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