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HSA 305 Quiz 3 Chapter 5 & 6 - ourse Test Started Submitte...

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ourseHealth Services MarketingTestQuiz 3Started7/26/15Submitted7/26/15StatusCompletedAttemptScore120 out of 120 pointsTimeElapsed55 minutes out of 2 hours.InstructionsThis quiz consist of 30 multiple choice questions. The first 15questions cover the material in Chapter 5. The second 15 questionscover the material in Chapter 6. Be sure you are in the correctChapter when you take the quiz.Question 14 out of 4 pointsWhen an organization identifies its customers and uncovers conflictingneeds, it may need to:
Question 24 out of 4 pointsTo deliver health care value, what must be in the mix?
Question 34 out of 4 pointsThe core purpose for an organization's existence is usually containedin its:
CorrectAnswer:missionstatement.Question 44 out of 4 points"Users" are a subset of:
Question 54 out of 4 pointsBuilding deeper understanding and ties with individual customers isthe definition of:

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Term
Spring
Professor
INSTRUCTOR
Tags
Marketing, Decision Making, Customer relationship management

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