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BUAD309: Management & Organizational BehaviorChapter 1 NotesManager: An individual who achieves goals through other peopleOrganization: A consciously coordinated social unit composed of 2+ people that functions on a relatively continuous basis to achieve a common set of goalsManagement’s Functions:Planning: Defining goals, establishing strategy and developing plans to coordinate activitiesOrganizing:Determining what task are to be done, who is to do them, how the tasks are grouped, who reports to whom and where decisions are madeLeading:Motivating employees, directing others, selecting effective comm. channels and resolving conflictControlling:Monitoring activities to ensure they are accomplished as planned & correcting any deviationsOther Managerial FunctionsManagement Skills:Technical Skills: Ability to apply specialized knowledge or expertiseHuman Skills:Ability to work with, understand and motivate people both individually and in groupsConceptual Skills:Mental ability to analyze/diagnose complex situationsOrganizational Behavior: Field that investigates the impact individuals, groups and structure have on behavior within organizations for the purpose of applying such knowledge toward improving effectiveness
Systematic Study: Looking at relationships, attempting to attribute causes and effects and drawing conclusions based on scientific evidenceEvidence-based Mgmt (EBM): Basing managerial decisions on the best available scientific evidenceIntuition:Gut feeling not necessarily supported by researchFields which contribute to OB:Psychology: Study of changes in behavior of humans/other animalsSociology:Study of people in relation to their social environment or cultureAnthropology:Study of societies to learn about humans and their activitiesContingency Variables:Situational factors; Variables that moderate the relationship between 2+ var.Responses to Globalization:Increased foreign assignmentsWorking with people from different culturesOverseeing outsourcing of jobsWorkforce Diversity: Concept that org. are becoming more heterogeneous in terms of gender, age, race, ethnicity, orientation and inclusion of other diverse groupsPositive Org Scholarship: OB research that concerns how org develop human strength, foster vitality andresilience and unlock potentialEthical Dilemmas/Choices: Situations in which individuals must define right and wrong conductTask Performance: Combo of effectiveness and efficiency at doing your core job tasks Citizenship Behavior: Discretionary behavior that contributes to the psychological + social environment of the workplaceWithdrawal Behavior: Actions employees take to separate themselves from an organizationGroup Cohesion: Extent to which members of a group support/validate one another at workGroup Functioning:Quantity and quality of a work group’s outputProductivity: Combo of effectiveness and efficiency of an organizationEffectiveness: Degree to which an org meets the needs of its clienteleEfficiency: