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DIPLOMA PROFESSIONAL INBUSINESS ADMINISTRATION (PMBA) /HUMAN RESOURCES (PMHR)NAME:IC:MATRIX NO.:DATE:LECTURER NAME : MOHD ASRI BIN ISMAILMARKS
Module : Organizational Behaviour(25%)Answer All The Questions1. a)Define organizational behaviour (OB) and explain how it is used in the threelevel of organizational setting.(10 marks)b)There are a lot of challenges and opportunities today for managers to use OBconcepts. List and explain 3 such challenges and opportunities for OB.(10 marks)2. a)What are the factors of determining personality ?(5 marks)b)Explain the 5 dimensions of “The Big Five Model “ can be applied in yourorganization .( 15 marks )3. a)State and explain 5 elements in emotional intelligence in an organization.(10 marks)b)State and explain 5 organizational values in your organization.(10 marks)- THE END -2
ContentsAppreciation………………………………………………………………………………….4Introduction…………………………………………………………………………………..51(a) Definition of OB…………………………………………………………………….......61(a) How OB used in the three levels of organizational setting……………………………..71 (b) Challenges and opportunities today for managers to use OB concepts………………..82(a) factors of determining personality………………………………………………………102 (b) 5 Dimensions of The Big Five Model can be applied………………………………….113 (a) Emotional intelligence is the ability to understand and manage your own………….....133 (b) Organization Values…………………………………………………………………….17Bibliography………………………………………………………………………….……..213
AppreciationFirst of all thanks be to Allah S.W.T because of his bounty and grace, I was able to completethis assignment successfully. Next, I would like to thank En Mohd Asri Bin Ismail who hasgiven me brilliant knowledge and taught me about this Organization Behavior (OB) topic.Millions of thanks also go to my husband who tirelessly provides guidance so that the workof this assignment can be completed perfectly.Without the support of all parties involved, it is not possible for me to complete thisassignment successfully because the work to complete this assignment requires motivation,effort and ideas to ensure that it runs smoothly.4
IntroductionThis assignment is a compulsory assignment as directed by Universiti Teknologi Malaysia(UTM) to be done by every student in Business Management under Raiqal Rich AcademySdn Bhd UTM SPACE Program Management Center.The title of my assignment this time is Organizational Behavior which was later called"OB".This assignment was written also to help me to test my knowledge and to help me and theorganization become better: more sustainable, innovative, strategic, diverse, internally andexternally engaged,leading, communicative and last but not least profitable. Thus studyingorganizational behavior helps in recognizing the patterns of human behavior and in turnthrows light on how these patterns profoundly influence the performance of an organization.

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Term
Fall
Professor
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Tags
Personality Psychology, Big Five personality traits, MOHD ASRI BIN ISMAIL

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