5. Leadership EQ SelfAwareness PPT Julita Fall 2015 - Leadership Self-Awareness Emotional Intelligence Management I Dr Julita Haber 1 Agenda Review

5. Leadership EQ SelfAwareness PPT Julita Fall 2015 -...

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1 Leadership: Self-Awareness & Emotional Intelligence Management I Dr. Julita Haber
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Agenda Review Stages of Group Development Emotional Intelligence – Goleman Team Exercise Self-Awareness - Drucker Next class 2
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Review Bases of Social Power Position Power Legitimate power Reward power Coercive power Personal power Rational persuasion Expert power Referent power Charisma Six Basic Interpersonal Influence Tactics Friendship/Liking Reciprocity Social Proof Commitment/Consistency Authority Scarcity 3 What do you think of the ethics of strategically using the SIX interpersonal influence techniques, for sales or management purposes, or otherwise?
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Ideas for long-term influence in teams & workplace Knowing about reciprocity effects Do you have more motivation to say yes when a colleague/IP teammate asks you for a favor? Social proof Build a go-to base of support you can rely on to back you Building “Friendship/Liking” Usually takes some time & one on one “Authority” also can’t often be mastered on the spot! 4
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II. Stages of Group Development As groups mature, they evolve thru stages Stage 1:Forming Get to know each other Test interpersonal behaviors - What’s acceptable? Everyone looking for cues to know what’s acceptable and not acceptable
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Team Development Stage 2: Storming Members develop a group structure and patterns of interaction Lack of unity May have fighting or arguments People may “jockey” to be the group leader
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Team Development Stage 3: Norming Members share acceptance of roles and sense of unity Usually starts with a burst of activity (leap in progress) People get comfortable with their roles Unity of the group starts Group may start to accept one person as its leader
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Team Development Stage 4: Performing Final stage People direct their energies to achieving the group’s goals People enact the roles they’ve accepted for themselves
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9 Summary for Teams
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  • Fall '12
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  • Goleman, Social Skill- proficiency

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