Unformatted text preview: conversation with somebody about something going on in their life, they are not going to appreciate me sitting back and not acting intrigued or being very engaged with what they have to say. I think even on phone calls I have learned to be an active listener, asking questions and responding to what the person has to say. This in turn makes the person communicating with me feel that I am actively interested in hat they have to say, and thus boosts their self esteem. It also leads to a better conversation and makes me feel like something was actually accomplished during the talk....
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This note was uploaded on 04/14/2008 for the course UNVR 197L taught by Professor Peterson during the Spring '08 term at Arizona.
- Spring '08