chapter 1 - 8th edition Steven P. Robbins Mary Coulter 1...

Info iconThis preview shows pages 1–8. Sign up to view the full content.

View Full Document Right Arrow Icon
1 Steven P. Robbins Mary Coulter
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
L E A R N I N G O U T L I N E 1. Define management 2. Contrast efficiency and effectiveness, why are they important to management 3. Describe four functions of management 4. Describe managerial levels and roles 5. Contrast successful vs. effective managers 6. Describe rewards and challenges of being a manager 1. Describe Katz’s three managerial skills and how important skills change with managerial level 2. Discuss changes impacting managers’ jobs 3. Explain why customer service and innovation are important to manager’s 4. Describe organization characteristics and explain how the concept of an organization is changing
Background image of page 2
3 Introduction to the Perils of (Bad) Management Office Space
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
4 Who Are Managers? Manager Works with and through other people Coordinating and integrating their work To accomplish organizational goals.
Background image of page 4
5 Classifying Managers First-line Managers Supervisors Team or shift leaders Middle Managers Directors Top Managers Vice-Presidents C-suite (CEO, COO, CFO, CIO, etc)
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
6 Exhibit 1.2 Effectiveness and Efficiency in Management
Background image of page 6
7 What Is Management? Efficiency
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 8
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/14/2008 for the course MAN 320 taught by Professor Passovoy during the Fall '08 term at University of Texas at Austin.

Page1 / 29

chapter 1 - 8th edition Steven P. Robbins Mary Coulter 1...

This preview shows document pages 1 - 8. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online