PROGRESS EXAM 1 (CHAPTER 1-8 VOCAB) Chapter 1 Manager : an individual who achieves goals through other people Organization : a consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals Planning: a process that includes defining goals, establishing strategy, and developing plans to coordinate activities Organizing : determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made Leading : function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts Controlling : monitoring activities to ensure they are being accomplished as planned and correcting any significant decisions Technical skills : the ability to apply specialized knowledge or expertise Human skills : ability to work with, understand, and motivate other people both individually and in groups Conceptual skills : mental ability to analyze and diagnose complex situations Organizational behavior : field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness Systematic study : looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence Evidence - based management (EMB) : basing of managerial decisions on the best available scientific evidence Intuition : a gut feeling not necessarily supported by research Psychology : science that seeks to measure, explain, and sometimes change the behavior of humans and other animals Social psychology : an area of psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another Sociology : study of people in relation to their social environment or culture Anthropology : study of societies to learn about human beings and their activities Contingency variables : situational factors: variables that moderate the relationship between two or more variables Workforce diversity : the concept that organizations are becoming more heterogeneous in terms of gender, age, race, ethnicity, sexual orientation, and inclusion of other diverse groups Positive organizational scholarship : an area of OB research that concerns how organizations develop human strength, foster vitality and resilience, and unlock potential Ethical dilemmas and ethical choices : situations in which individuals are required to define right and wrong conduct Model : an abstraction of reality. A simplified representation of some real-world phenomenon Dependent variable : a response that is affected by an independent variable Productivity : a performance measure that includes effectiveness and efficiency Effectiveness : achievement of goals Efficiency : ratio of effective output to the input required to achieve it Absenteeism : failure to report to work Turnover
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- Fall '07
- Organizational studies and human resource management, national culture attribute