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Chapter 13 - Chapter 13 What is Motivation Motivation-The...

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Chapter 13 What is Motivation - Motivation -The set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal. 1.1 Effort and Performance - Job Performance = Motivation x Ability x Situational Constraints Job performance = how well someone performs the job Motivation = effort put forth on the job Ability = capability to do the job Situational Constraints = external factors affecting performance 1.2 Need Satisfaction - Needs -The physical or psychological requirements that must be met to ensure survival and well-being. - 1.3 Extrinsic and Intrinsic Rewards - Extrinsic reward -A reward that is tangible, visible to others, and given to employees contingent on the performance of specific tasks or behaviors. - Intrinsic reward -A natural reward associated with performing a task or activity for its own sake. - 1.4 Motivating with the Basics Ask people what their needs are Satisfy lower-order needs first Expect people’s needs to change Satisfy higher order needs by looking for ways to allow employees to experience intrinsic rewards Equity Theory
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- Equity theory -A theory that states that people will be motivated when they perceive that they are being treated fairly. 2.1 Components of Equity Theory - Inputs -In equity theory, the contributions employees make to the organization. - Outcomes -In equity theory, the rewards employees receive for their contributions to the organization. - Referents -In equity theory, others with whom people compare themselves to determine if they have been treated fairly. - Outcome/input (O/I) ratio -In equity theory, an employee’s perception of how the rewards received from an organization compare with the employee’s contributions to that organization.
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