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Unit 5: Employment Training and Development Study Guide Questions1.Why do employers and workers undertake training? Where do their interests converge and diverge?-Organizing training and development activities typically falls to HR departments-Workplace learning is not new; what is new is the emphasis now placed upon it and the belief that real workplace learning is that which enriches the employer (whether or not it enriches the worker). -Training consists of an organization’s planned efforts to help employees acquire job-related knowledge, skills,abilities, and behaviours, with the goal of applying these on the jobTraining programs may range from formal classes to one-on-one mentoring, and It may take place onthe job or at remote locations-Employee development– the combination of formal education, job experience, relationships, and assessment of personality and abilities to help employees prepare for the future of their careers.-Workplace training and employee development are key ingredients in the competitiveness of firms and ultimately of national competitiveness. Rapid changes, especially in the technology sector, requires employees continually learn new skills.-Growing reliance on teamwork creates a demand for the ability to solve problems in teams, an ability that often requires formal training. Finally, the diversity of the Canadian population, coupled with the globalization of business, requires that employees be able to work well with people who are different from them. Successful organizations often take the lead in developing this ability.-With training so essential in modern organizations, it is important to provide training that is effective. An effective training program actually teaches what it is designed to teach and participants learn skills and behaviours that will help the organization achieve its goals-Training programs may prepare employees for future positions in organizations, enable organizations to respond to change, reduce turnover, enhance worker safety, improve customer service, and product design, and meet many other goals.-Development implies learning that is not necessarily related to the employee’s current job. Instead, it prepares employees for other positions in the organization and increases their ability to move into jobs that may not yet exist (pg. 156)-Development also may help employees prepare for changes in responsibilities and requirements in their current jobs, such as changes resulting from new technology, work designs, or customers.-Today’s employees are more likely to have a protean career– one that frequently changes based on changes in the person’s interests, abilities, and values in the work environment. For example, an engineer might decide to take a sabbatical from her position to become a manager with Engineers without Borders, so she can develop managerial skills and decided whether she likes being a manager. Employees look for organizations to provide not job security and a career ladder to climb, but instead development opportunities and flexible work arrangements.