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Unformatted text preview: secretly noticed to establish the reliability of their claim. Are these implications different when observing customers? I would presume there are no different ramifications for customers in physical settings. In my opinion clients that like to work on the internet are more fortunate to privacy rules. What type of observational study could you use to determine the productivity of an assembly line? My company utilizes video recording to closely keep track of production. The video permits an observation group to repeatedly see things which obstruct operations. I think the method of direct observation with a video camera would be an efficient method to verify productivity....
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- Spring '11
- work place