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Unformatted text preview: ACC 212 Exam 1 Study Guide Knowledge Management Tools data warehouse central depositories for electronic data- often contain many years of transactions -&gt; can be accessed/browsed electronically data mining searching/extracting information from the corporate computer system knowledge warehouses used to store and provide access to a wide variety of qualitative data- memos, news articles, client/customer notes, product specifications, documentation of problem resolution, employee info (education, skills, specialty areas), competitor intelligence enterprise resource planning systems (ERP) systems used to collect, organize, report, and distribute organizational data and transform that data into critical information and knowledge- digitally records every transaction a company makes (accounting, purchasing, sales, manufacturing)- ultimate goal -&gt; get the right info to the right people at the right time...
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This note was uploaded on 04/17/2008 for the course ACC 212 taught by Professor Weller during the Spring '08 term at Elon.
- Spring '08