Intro to Interpersonal Communications

Intro to Interpersonal Communications - Introduction to...

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Introduction to Interpersonal Communication BA330 Professor Tim Hartge
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Skills That Determine Success Table 2.1 2-2
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2-3
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Understanding the Interpersonal Communication Process
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Understanding the Interpersonal Communication Process Interpersonal communication process , the process of sending and receiving verbal and nonverbal messages between two or more people. involves the exchange of simultaneous and mutual messages to share and negotiate meaning between those involved
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The Interpersonal Communication Process Figure 2.1 2-6
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Understanding the Interpersonal Communication Process Meaning refers to the thoughts and feelings that people intend to communicate to one another 2-7
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Understanding the Interpersonal Communication Process Encoding the process of converting meaning into messages composed of words and nonverbal signals Decoding the process of interpreting messages from others into meaning.
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Understanding the Interpersonal Communication Process One goal of interpersonal communication is to arrive at shared meaning Shared meaning a situation in which people involved in interpersonal communication attain the same understanding about ideas, thoughts, and feelings.
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Barriers to Shared Meaning
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Noise Physical noise external noise that makes a message difficult to hear or otherwise receive. Physiological noise refers to disruption due to physiological factors Illness, hearing problems
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Noise Semantic noise occurs when communicators apply different meanings to the same words or phrases Psychological noise refers to interference due to attitudes, ideas, and emotions experienced during an interpersonal interaction
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Barriers to Shared Meaning Filter of lifetime experiences an accumulation of knowledge, values, expectations, and attitudes based on prior personal experiences
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