1Applying Conflict Management Skills and Strategies in the WorkplaceStudent’s NameInstitutionCourseProfessorDate
2Applying Conflict Management Skills and Strategies in the WorkplaceConflicts at the workplace are normality. Survey indicates that over 80% of employeeshave conflicts whose cost is high. Similarly, a study discovered that US employees spend up to 3hours weekly engaged in conflicts, equivalent to close to 360 billion dollars or 385 million daysof work (Edge Training Systems, 2020). However, the actual problem is not the friction itself buthow the conflict is managed. A conducive workplace should have a suitable mechanism forhandling conflicts since people are different with dissimilar points of view.Employers should note that if their workplaces lack conflicts, the employees are maskingtheir honest thoughts and emotions. Such situations are sure to explode on employers' faces atsome point. Conflicts lead to low productivity, creativity, and collaboration (Raines, 2019). Thus,for an institution to succeed, it must employ effective strategies of conflict management, and theleaders should be ready to deal with conflicts.Key Issues and Goals for the MeetingThe first key issue I intend to address during the meeting is poor communication. Theemployee, in my case, feels that the manager does not communicate properly and is harsh andcurt. Poor communication could lead to tension between employees and their employers,mistakes, and poor productivity. The second key issue is credit-sharing between the employerand the employee. The employee feels that the manager took all credit for a project he had done.