Perkins_S_memo_organizational_culture_v2

Perkins_S_memo_organizational_culture_v2 - To Sharon Ahlers...

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To: Sharon Ahlers From: Sarah Perkins Date: 3 October 2007 Subject: Campus Life and Organizational Culture Communication within an organization is critical for the success of the organization. Communication can be difficult across different groups within an organization. In ‘Three Cultures of Management: The Key to Organizational Management,’ Schein describes the different groups within an engineering organization as three cultures: engineers, executives, and operators. Each culture has its own language style, goals, and values. When communication between cultures occurs, differences in language style, goals, and values can lead to misunderstandings and conflict (Schein 1996). I experienced firsthand how communication between cultures can lead to misunderstandings and conflict when I worked for two summers on College University’s new campus life division website. During the first summer I worked for the IT department, gaining a first hand view of campus life’s engineering culture. When I returned for my second summer of employment, the website was under marketing’s charge and I became a marketing employee. Over my whole experience working for campus life, I found myself working as a liaison between marketing (the executives) and IT. Engineering Culture: IT Department and Content Manager For the first summer, the new website was still under major construction, so IT was in direct control of all the changes made to the website and code. I worked for IT under programmer and analyst specialist Elle Roshad. For much of the summer, progress on the new website was at a standstill as meetings with marketing were required before many changes could be implemented. Often Elle would give me a task to complete, but
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Perkins_S_memo_organizational_culture_v2 - To Sharon Ahlers...

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